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Customer Education

Knowledge is Power!

As part of the Oklahoma Capital Bank family, we want you to be in the know so we are providing some links and additional information to help keep you and your money safe!  Check back, as we will add to this page periodically.
Ever wonder how FDIC Insurance works or just how  much insurance your accounts have?  Follow the links below for more information!

If you suspect you could be a victim of identity theft, the link below outlines steps you should follow:

You probably think it could never happen to you, but you'd be wrong.  People of various backgrounds and education levels fall for these slick scams every day.  We've even seen it with our own customers.  Don't let it be you!  The American Banker's Association has put together a useful website showing you how to identify a scam and thus avoid them (spoiler alert, call your bank directly!).  Check out their website HERE.
June 15th is annual World Elder Abuse Awareness Day.  The day is marked to bring attention to the abuse and neglect of older persons.  This year's WEAAD theme is Senior Safety and Combating Financial Exploitation.  One such exploitation involves pretending to be a government agency to scare the person into divulging confidential financial information.  Read this flyer for more information on identifying government imposter scams.
Are you currently talking, texting, or emailing someone who has suddenly or slowly been telling stories of their financial troubles, possibly hinting they need help?  Maybe this person, whom you've only met online or via text has an incredible investment opportunity you are considering.  If this sounds at all familiar, stop for long enough to watch and consider these victims' stories before handing over your bank account information:


These heartbreaking stories can happen to anyone.  If you are a victim or believe someone is trying to victimize you, do not hesitate to talk with our staff.  You can also call the AARP's Fraud Watch Network at 877-908-3360 from 7am-7pm Monday through Friday and talk to a fraud specialist who will provide free support and guidance.

By the way, we recommend NEVER giving anyone your bank account information - EVER. 
If your company received a PPP loan during the Covid 19 crisis, please read this alert from the Oklahoma Bankers Association.

AI Can Be Helpful. Protecting Your Information Comes First.


Artificial intelligence (AI) is changing how we manage everyday tasks, find information, and make decisions. While these tools can be convenient, understanding the potential risks is an important part of protecting your personal and financial information.

At Oklahoma Capital Bank, your financial security is a priority. As AI-powered services become more common, we want to help you make informed decisions about how and when to use them.

 

Think Before You Share

Some AI services may ask you to connect financial accounts or provide login information so they can perform tasks on your behalf.

Sharing your banking credentials with a third-party AI service could give that service access to sensitive account information and the ability to initiate transactions or make changes you did not intend.

AI systems can also make mistakes, misunderstand instructions, or produce inaccurate information. When financial accounts are involved, those mistakes can have serious consequences. Therefore, sharing credentials with AI platforms creates security risks and could result in financial losses for which you may bear responsibility.


Five Ways to Protect Yourself

1. Keep your login information private.

Never share your OCB online banking username, password, or one-time security codes with an AI service or another person.

2. Be cautious about connecting accounts.

Before authorizing any third-party service to access your financial information, understand what information it can view and what actions it may be permitted to take.

3. Verify AI-generated information.

AI can provide incorrect or misleading answers. Always confirm important financial information through trusted sources.

4. Protect your personal information.

Avoid entering account numbers, Social Security numbers, or other sensitive personal information into public AI tools.

5. Monitor your accounts regularly.

Review account activity and promptly report transactions or changes you do not recognize.


Your Security Matters to Us

Oklahoma Capital Bank will never ask you to provide your online banking password or security codes to an AI service. If you receive an unexpected request for banking credentials or notice suspicious account activity, contact us directly through a trusted channel. Technology will continue to evolve, but our commitment to protecting your financial information remains the same.